Shipping Policy
SHIPPING POLICY
Last Updated: August 13, 2026
At Kombat USA, we work to process and ship orders quickly and reliably. Please review the information below regarding order processing, shipping methods, delivery estimates, international shipments, and tracking.
ORDER PROCESSING
Most orders are processed and shipped within 1–2 business days after the order is successfully placed and payment is authorized.
Business days are Monday through Friday, excluding weekends and recognized holidays.
During holidays, promotional events, product launches, or periods of unusually high order volume, additional processing time may be required.
Once your order ships, you will receive a shipping confirmation email containing your tracking information, when available.
U.S. SHIPPING
Kombat USA offers available shipping services through carriers such as USPS and UPS.
Shipping rates are based on factors including:
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Package weight and dimensions
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Shipping destination
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Selected delivery service
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Number and type of products ordered
Your available shipping options and final shipping cost will be displayed at checkout before payment is completed.
FREE SHIPPING
Orders of $200 or more shipped to eligible U.S. addresses qualify for complimentary standard shipping.
Free shipping applies to qualifying orders after applicable discounts and before taxes unless otherwise stated during a promotion.
ESTIMATED DELIVERY TIMES
Delivery times shown at checkout are estimates provided by the applicable shipping carrier and generally begin after your order has been processed and transferred to the carrier.
Standard shipping times may vary depending on your location, carrier operations, weather conditions, holidays, and other circumstances outside the control of Kombat USA.
Please note that processing time and carrier transit time are separate.
EXPEDITED & EXPRESS SHIPPING
When available, customers may select expedited shipping services such as:
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USPS Priority Mail
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USPS Priority Mail Express
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UPS expedited services
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UPS Next Day Air
Orders using eligible express or next-business-day shipping services that are placed before 12:00 PM Central Time, Monday through Friday, will generally be processed for shipment the same business day.
Orders placed after the cutoff time, on weekends, or on holidays will generally be processed on the next business day.
Selecting expedited shipping reduces carrier transit time but does not necessarily eliminate order processing requirements.
TRACKING YOUR ORDER
Once your order has shipped, tracking information will be sent to the email address provided during checkout.
Please allow some time after receiving your shipping confirmation for the carrier's tracking system to update.
Carrier tracking information may occasionally experience delays or gaps while a package is in transit.
INCORRECT OR INCOMPLETE SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before completing checkout.
If you discover an address error after placing your order, contact us as soon as possible. We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once an order has entered fulfillment or has been transferred to the shipping carrier.
Additional shipping charges may apply if a package is returned because of an incorrect, incomplete, or undeliverable address.
INTERNATIONAL SHIPPING
Kombat USA may offer international shipping to select destinations.
International orders may require additional processing time for payment verification, documentation, or carrier preparation.
Available international shipping methods and costs will be displayed at checkout when shipping is available to your destination.
For international shipments, we recommend selecting a shipping service that provides comprehensive tracking whenever available.
CUSTOMS, DUTIES & IMPORT TAXES
International orders may be subject to customs duties, import taxes, brokerage fees, VAT, or other charges imposed by the destination country or local authorities.
Unless specifically stated otherwise at checkout, these charges are not included in the product price or shipping charge paid to Kombat USA.
The customer is responsible for any applicable customs duties, taxes, import fees, brokerage charges, or other government-imposed costs associated with receiving an international shipment.
Kombat USA does not determine or control these charges.
We recommend contacting your local customs authority for additional information before placing an international order.
INTERNATIONAL TRACKING
Tracking availability for international shipments varies by carrier, service level, and destination country.
Certain postal shipments may have limited tracking after leaving the United States because the package may be transferred to a local postal or delivery service in the destination country.
For greater shipment visibility, customers may wish to select an available international courier service with end-to-end tracking.
SHIPPING DELAYS
While we make every reasonable effort to ship orders promptly, delivery delays may occur because of circumstances outside our control, including:
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Carrier delays
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Severe weather
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Natural disasters
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Customs inspections
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Transportation disruptions
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Incorrect or incomplete addresses
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Peak holiday shipping volume
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Government restrictions
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International customs or border delays
Estimated delivery dates are not guaranteed unless expressly stated by the shipping carrier for the service purchased.
LOST, DELAYED OR DAMAGED PACKAGES
If your package appears to be significantly delayed, lost, or damaged during transit, please contact us with your order number and tracking information.
We will review the shipment information and assist with the appropriate next steps based on the carrier, shipping service, tracking history, and circumstances of the shipment.
Claims, replacements, or refunds for lost or damaged shipments may be subject to carrier requirements, investigation, insurance coverage, and our applicable store policies.
QUESTIONS ABOUT SHIPPING
If you have questions about your order, shipping options, tracking information, or delivery, please contact Kombat USA Customer Support through our Contact Us page.
We are happy to assist with your shipping questions whenever possible.
Shipping
Generally all orders will get shipped within 1-3 business of being placed. For international orders please allow up to 4 days for your payment to get processed. Once your order is shipped it you will receive an email with tracking details.
Shipping cost depends on weight and destination. We offer USPS and UPS shipping. A single item like a t shirt, shorts, or rash guard will be about $5-$10, a Gi can be anything from $8-$20. All orders over $200 receive complimentary shipping, all other rates will be calculated at check out.
If you choose USPS Priority Mail, your order will get shipped within 1-3 business days. If you need Overnight or Express shipping please choose UPS Next Day Air or USPS Express. Next Day Air and Express orders placed before 12pm Mon-Fri will get shipped on the same day, otherwise they will go out on the next business day.
Since we do not have control over what you get charged during customs in the receiving country we do not cover any custom or duty charges. You are responsible to cover those costs.
We highly recommend choosing UPS or DHL for international shipments. USPS only has limited tracking and no insurance. Once the package leaves the United States it generally gets handed over to the local postal service. We are not able to contact them to find out about your package. If your package gets lost, we are not able to file a claim or replace it for you.
Payments
We accept all major credit cards, PayPal and AfterPay. You can also pay via Apple Pay, Google Pay, and Shopify Pay.
There could be different reasons for why your payment got declined. If you pay via credit card it could be your billing address. If your shipping address is different from your billing address please make sure you provide both. We are not able to manually adjust your billing address, if our system declined your payment you need to start over. If you tried paying via PayPal and it did not go through you can check with PayPal directly. They have their own verification process, we are not able to process your order until PayPal approves the charge.
You should receive an order confirmation via email within 1-3 hours of your order being placed. If you did not receive anything please check your spam folder. Feel free to send us a message or email as well, maybe there was a typo in your email address.
There will be a box on the checkout code to apply your discount code. We only allow one code per order. Note that we are not able to accept discounts codes on already discounted items, they work on non sale items only.
Returns and Exchanges
If you wish to exchange your item for a different size or color you can do so by sending it back for store credit. There is no return fee for returning for store credit. All returns for a refund will include a return fee. The original shipping cost does not get returned. Please click here to start the return process. Feel free to send us an email atorders@kombatusa.comwith any questions at any time!
We do not accept returns or exchanges for items that have been used or washed. All items need to be new, in its original packaging and with all tags attached
These things can happen and we understand it is frustrating when it does. After all, they are made out of cotton and not indestructible. If your gi rips within 60 days of your purchase we will either replace it for you or get it repaired. Please send us an email with order number and pictures of your gi so we can asses.
As stated in the product descriptions, none of our gis are pre shrunk. This means that if you wash it hot or put it in the dryer it will shrink up to two inches on each sleeve. We are not able to get you a replacement if you dried your gi. If you plan on drying your gis the sleeves should be past your wrists when trying it on.
We don’t do direct exchanges. If you wish to exchange your item please start the return process by followingthis link. Once we receive your return we will issue you store credit which can be used on another item. Returns for store credit do not have a return fee.
Questions about our products
Of course! If you are not able to determine your size via our size charts we are here to assist with any sizing questions you may have. Feel free to send us a message in our live chart or send us an email. Please provide your height and weight. Keep in mind that a Kombat usa will not fit the same as an Kombat usa from another brand.
We highly recommend you wash all gis, shirts, rash guards and shorts cold and hang dry. Our gis are not preshrunk and will get smaller in a hot wash or dryer. If you do decide to dry your gis please choose your size accordingly. We are not able accept any returns or exchanges once your item has been washed.
We restock a lot of items every 1-2 months. Some items may not be restocked for a longer period or may be discontinued all together. You can sign up to receive a restock notification via email in the product page. Just go on the size and color you are looking for and enter your email address in the box that appears below. Feel free to send us an email or message as well!
Not all of them. Most of our gis are IBJJF legal, some of them are not due to the color or material. Please look for the specification in the product description.
Sponsorship
Find the link “Sponsorship” in the footer of our website. There is a form to fill out, tell us about yourself and why you want to be sponsored by Kombat usa. We read every application and do our best to get back to everyone. We receive a lot of applications every day, unfortunately we are not able to sponsor everyone.
We do our best to get back to everyone within a week. Please allow up to four weeks to hear back, we receive a lot of applications every day.