Refund and Returns Policy
Refund and Returns Policy
If you wish to exchange your item for a different size or color you can do so by sending it back for store credit. There is no return fee for returning for store credit. All returns for a refund will include a return fee. The original shipping cost does not get returned. Please click here to start the return process. Feel free to send us an email at info@kombatusa.com with any questions at any time!
I already washed or used my item, can I still return it?
We do not accept returns or exchanges for items that have been used or washed. All items need to be new, in its original packaging and with all tags attached.
My GI ripped, can I get a replacement?
These things can happen and we understand it is frustrating when it does. After all, they are made out of cotton and not indestructible. If your GI rips within 60 days of your purchase we will either replace it for you or get it repaired. Please send us an email with order number and pictures of your GI so we can asses.
I put my GI in the dryer and now its too small. Can I get a replacement?
As stated in the product descriptions, none of our gis are pre shrunk. This means that if you wash it hot or put it in the dryer it will shrink up to two inches on each sleeve. We are not able to get you a replacement if you dried your GI. If you plan on drying your gis the sleeves should be past your wrists when trying it on.
Can I return my item to exchange it for something else?
We don’t do direct exchanges. If you wish to exchange your item please start the return process by following this link. Once we receive your return we will issue you store credit which can be used on another item. Returns for store credit do not have a return fee.
